Risk Management Director, Chicago


Resumes or questions can be submitted at Resumes@eiia.org or a hard copy can be mailed to:

Human Resources Director, EIIA, Inc., 200 South Wacker Drive, Suite #1000, Chicago, IL 60606

This consultative position works with Member organizations in responding to coverage and risk management inquiries and providing solutions and recommendations to improve the institution’s Risk Management program. The position is located in Downtown, Chicago. For more information about EIIA, please visit our website at www.eiia.org.

Essential Duties and Responsibilities:

The Risk Management Director (RMD) is the primary contact for assigned member institutions. As such, the Director must cultivate effective working relationships with Members throughout all levels of their campus, develop a familiarity with the products and services provided by all EIIA Teams and function in a dual risk manager/customer service role.

The Director works in a consultative manner to identify risks to higher education; opportunities to advance the Member’s risk management program; develop effective risk management services strategies for member institutions; conduct on-site risk management reviews and education; and support the EIIA internal teams in resource creation and program development for all member institutions.

Significant Job Responsibilities:

Risk Manager

  • Develop and execute services for each assigned member institution focused on strengthening their risk management program based upon ongoing discussion of current member needs, emerging exposures, and EIIA resources.
  • Perform higher education-specific exposure analyses and develop appropriate risk mitigation strategies.
  • Collaborate with institutions to identify significant risk management issues by performing evaluations and developing strategic initiatives to address those issues
  • Act as an advocate for members’ risk management efforts when dealing with internal institution departments, vendors, and outside service providers by presenting information that identifies and supports the need for adopting risk management techniques.
  • Deliver a broad range of loss control, insurance, and risk management services. Specific applications might include OSHA regulations, life safety codes, fleet safety, safety awareness training, property loss control, online training programs, loss cause analysis, contract reviews, claims management and insurance coverage analysis.
  • Conduct various types of campus visits, such as new business officer, loss-focused, new member, and risk management.
  • Review contracts, agreements and letters of understanding from a risk management perspective and advises institutions on areas of insurance requirements, indemnification, subrogation, hold harmless and awareness/assumption of risk and identify any loss prevention recommendations to be established.
  • Plan, manage, and direct externally sourced loss prevention and safety service activities to ensure timely delivery of quality services to the EIIA Members.
  • Support the EIIA Risk Management Team’s efforts with contribution and initiative in developing resources for EIIA website postings and member reference material.
  • Monitor and share risk management/safety/loss prevention best practices, standards or trends for potential impacts and opportunities within the higher education field.

Specific Skills and Abilities:

  • Professionalism, quality, accuracy and customer service oriented.
  • Accept responsibility and accountability for results related to assigned institutions and other work projects.
  • Ability to develop and deliver high level informative, and professional presentations to small and large groups.
  • Initiative, adaptability, and flexibility to take meet the demands of the Risk Management Team.
  • Analytical problem-solving ability to draw correct inferences from information, weigh alternatives and select the most favorable solutions.
  • Attention to detail to ensure completeness and accuracy of all members’ service activities, internal projects and special assignments.
  • Interpersonal and team building skills to deal openly and candidly with both members and others.
  • Organization and planning abilities to efficiently manage and prioritize time, activities, projects, and resources.
  • Oral and written communication skills for effective interface with members, insurance representatives, and EIIA teams to develop manuals, policies, procedures, reports and day-to-day correspondences.

Supervisory Responsibilities: This position has no supervisory responsibilities.

Required Qualifications: To perform this job successfully, an individual must be able to perform each essential duty accurately. The requirements listed above are representative of the knowledge, skill, and/or ability required. The Director should have knowledge of:

  • A broad range of insurance policies
  • Fundamental risk management and loss control practices
  • Basic property, liability and workers’ compensation claims management processes

Preferred Qualifications: Professional designation(s) of Chartered Property Casualty Underwriter (CPCU), Associate in Risk Management (ARM), Certified Safety Professional (CSP), or other insurance and/or loss prevention designations are desired.

Education and Experience: Bachelor’s Degree from an accredited institution, plus five (5) or more years experience in risk management, safety and loss control, similar insurance related field or higher education experience is preferred.

Primary Skill Sets: This position requires strong customer service skills; strong work ethic; self-motivation and self-initiative; ability to work both independently and collaboratively with diverse groups; strong interpersonal skills; excellent written and oral communication skills; strong organizational and analytical skills; ability to adapt to workload demands; ability to develop and complete projects with minimum supervision; troubleshooting and problem-solving skills; keen eye for details; and the ability to develop and deliver presentations to large and small groups.

Proficiency in the use of Microsoft Outlook, Word, Excel and PowerPoint and the ability to learn new systems is required.

Physical Demands: The physical demands described within this description are representative of those that must be met by an employee to perform the essential functions of this job successfully.

The position requires the ability to commute to downtown Chicago and function in a traditional office environment and the ability to travel and commute with luggage, computer and other equipment and materials necessary to fulfill the job requirements.

Travel: This position requires the ability to travel as needed including weekends. Member institutions are located throughout the United States including rural areas.

The travel requirement is estimated to be 25% of total time to visit member campuses, attend meetings with members or vendors, industry conferences, EIIA governance meetings, training and professional development workshops and seminars.

Work Environment: The work environment characteristics described throughout this document are representative of those an employee encounters while performing the essential functions of this job.

Many of the job functions are conducted in a traditional office environment. However, work may be executed as needed in hotels, conference/meeting rooms, campus locations, or other remote areas.

Background Check Required: This position is subject to pre-employment screening which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications.

 Other Duties and Accommodations: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


EIIA is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.